Terms & Conditions

Return Policy

 

Hired Gun will accept returns for up to 90 days from the date of purchase. Please include all original items in your return shipment. Incomplete returns may not be eligible for a full refund. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Returns from 31-90 days will receive a full refund minus 10% to cover shipping and handling. No returns will be accepted after 90 days. Hired Gun will provide a return shipping label upon request. Non-contiguous US residents and International residents – including Alaska, Hawaii, Canada and Mexico – are responsible for return shipping charges.

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Refunds will be applied to the original payment method that was used. Refunds are generally issued within 5-10 business days of Hired Gun receiving all returned goods. Your bank may require additional processing time to reflect the refund in your account.

 

Non-Hired Gun branded products, such as tires and wheels, may be subject to up to a 20% re-stocking fee depending on condition of returned items.

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Warranty and Defective Returns

If you have been issued a warranty replacement part, we may request you return the defective part. Rough Country will provide a free return label for warranty returns upon filing a warranty claim.