Shipping & Returns

Any shipping charges are estimates only.  In some rare circumstances, HGO may have to make adjustments.  You will be contacted by an HGO representative if this should happen.

Returns are based on the product manufacturer's policy.

TRAIL-GEAR

Warranty

All products carry a one year warranty from the date of purchase against defects in material or workmanship. Return shipping costs are the responsibility of the customer. Please contact us prior to returning products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside.  Warranties are processed weekly on Fridays. Warranties only apply to original purchaser.

Returns

All product returns are subject to a 20% restocking fee. Returns are subject to inspection. Returned items must be in new condition. Shipping charges are not refundable. Please contact us prior to returning any products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside.  Any returns made without the necessary information to clearly identify the sender will be held for 15 days and then returned to stock.  All returns will be in the form of a check within 15 days of processing.  Returns are processed weekly on Fridays.



Meredith Machine

Warranty

All products carry a one year warranty from the date of purchase against defects in material or workmanship. Return shipping costs are the responsibility of the customer. Please contact us prior to returning products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside. Warranties only apply to original purchaser.

Returns

All product returns are subject to a 10% restocking fee. Returns are subject to inspection. Returned items must be in new condition. Shipping charges are not refundable. Please contact us prior to returning any products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside.  Any returns made without the necessary information to clearly identify the sender will be held for 15 days and then returned to stock.  All returns will be in the form of a check within 15 days of processing.